I had a vacant rental house with pet odor that a competitor carpet cleaner washed twice to eliminate the odor throughout all of the carpets. Desperate not to have to do new carpeting, I found Spotless Carpet Care on the internet and called Steve. He came over right away and knew exactly how to search for the problem spots using a black light (the prior cleaning company was not trained with this technique). He found nothing on the surface, as the carpet had been previously washed but gave me a great deal to wash it on his own, as he had high confidence it would work.
When he came to clean, he was on time and very professional. The cleaning was very thorough and brightened quite a bit, even after the previous cleanings. I would definitely recommend him for pet owners or landlords that have to clean carpets after someone with pets leaves the property.