This place is awesome! I brought in my autisitc brothers little Havanese for her first professional cut and she looked better than I imagined! I had been helping him with grooming her at home but I didn't have time to do it daily or deeply, especially once I moved further. My brother hasn't develpoed the skill yet. This is all to say, when I brought her in I was slightly embarrassed of her fur condition and wondered what could be done....I was so, so happy that the staff did not look at me crazy or treat me that way and they took such good care of her!! They were so nice and our dog looks great!! I'm definetly keeping her hair short from now on! Love this place, the shop is adorable too and being able to text for appointment and pick up times is a huge plus.