This is a kind of generic coffee shop - the coffee ranges from good to too sweet (Chai is way too sweet) and they have ridiculously decadent desserts that are also just sugar sculptures. But, sometimes that's what you want. The space itself is pretty large, so you can sit and relax a bit. The free wifi helps when I need to do some work - it's always really good. In addition to this, the staff have always been super friendly and nice. In a great way, not a fake way. So, good work on customer service!!