The meat is excellent quality. The people are nice and friendly but never bring any refills unless you ask. We had to ask for water 3 times. We had to ask for the free side refills as well. They were not good about removing empty containers either. The free sides are very pathetic. I have never been to a Korean restaurant with such a bad selection of free sides. The water refills sometimes comes in a steel container and sometimes in these horrible plastic things that look like someone's cheap used personal water bottle. The quality of the meat is most important, so I still give it 4 stars and it's rare to find 'nice' Korean food servers even if they aren't so good at the service part