Very inconsistant. Each time I've been here it's mediocre at best, horrendous at worst. They don't use inserts in the pedi bath, the tech put the Polish on so heavily; it was dull and bubbled and my cuticles were visible under the polish. I do have friends that are very happy and loyal to this place, but I've given it at least 6 chances and I don't share their enthusiasm. There won't be a 7th.