Adding a little update here... Since 6 months ago when I had my horrible experience, I have ordered five or six times with NO issues what so ever. They even let me change my noodle shape the one time I ordered Alfredo. (I know it sounds dumb, but honestly it's such a small change I have no idea why they made such a big deal about it. I have been ordering the pesto turkey sandwich for almost 6 years and tonight I went out on a whim to try the portobello mushroom sandwich as a new experience. Let me just say, it is one of the best choices I ever made. The Rosemary bread they use on all the sandwiches is always fresh, soft, and delicious. You won be back Picasso.