The reviews were bad but we were running out of time and we went to this location anyway. I am so glad we did and I told the clerk that they had bad reviews. He asked if was about a year ago and indicated that they had different management now. He was SUPER helpful and even had me double check my stack of documents to make sure that my overnight package contained everything needed to sell a car that we left out of state. Thanks to him, an important document I had missed was found in my other stack and he made a new overnight package with the missed document.