Walked into the place and its pretty big. There are tables all up and down to the right side of the place. There is no signage directing folks where to go. I took a guess and walked to the rear of the place and there you can order sandwiches with a cashier. I am standing there looking at the menu. All of sudden 7 or 8 ladies walk up to my right and start placing orders with the cashier. Was I invisible? I must have been. I said to the cashier is there somewhere I am supposed to stand to get service? She tells me know I have to stand behind the line of ladies that just got up from their table to order. What? I was standing right in front of her before them! Horrible customer service and now I don't get to eat lunch because my lunch was only 45 minutes. I didn't even get to try their food for the review. I called to talk to the manager Roman about the horrible treatment I received. I think Roman should know a little bit about the customer service to try to improve in it because I won't be the last one to complain. Based on how I was treated there they lost my business for good!