I was a little hesitant about going into Saks after visiting the one in Columbus but I decided to head in anyways that day. The store was a little barren that day (just like the Columbus store was when I visited it) so I assumed I would be trampled by sales associates, thankfully I wasn't and I was able to make my way to my section. Upon arriving I was looking at the sweaters that I was interested in when I was approached by a nice gentleman, Jim Bradlin. Jim helped me find my size, showed me the changing rooms and was patient while I tried on all three multiple times. We then proceeded to the register where he asked me about my line of work and told me about his experience in car sales, once it came to the usual department store credit card offer I simply turned it down and Jim was very courteous about it. I'm in car sales so I understand customer service and how long and boring the days can be sometimes but Jim nevertheless impressed me. I was planning on going down to the Burberry in Columbus to buy my fall/winter wardrobe but after receiving a nice handwritten letter from Jim I will be going back up to this Saks after finding out what days he works.