We've been visiting Dr. Lapardo and Amherst Animal Hospital for YEARS. Dr. Lapardo is very caring, compassionate and thorough. Her staff is the same. Very competent doctor & staff.
One of the staff members that I only know as "The Pug Whisperer" (sorry, I don't know her real name) is AMAZING with our old 15 year old pug. She always trims our pug's nails - which, I must say, is a lot of drama and big ordeal in our house.
Their prices/fees are fair and reasonable, and the hours are flexible. We have not had any major medical pet issues (broken bones, cancer, etc.), so I can only speak of non-life threatening medical issues for our pets. Dr. Lapardo gets an A+ from me.