The management at this location is AWFUL. I had a membership and had to cancel due to health issues. I presented the front staff with documentation and was ensured that I could transfer or used THREE paid visits. It was noted on my account and when it was time to use them we were denied service. I spoke to the office manager after several phone attempts to be told that the staff member did make notication but was no longer employed there and I would not be reimbursed OR be able to use the THREE paid services. "Too bad Too sad"
WOW I AM OUT OF $180 and THE OFFICE MANAGER DID ABSOLUTELY NOTHING TO RECTIFY THE SITUATION.
NO COMPROMISE NO CUSTOMER SATISFACTION!!!!! Do not get into a membership with this location or management ~S A Harris