My feelings when I first moved to Montreal was that Ogilvy was going to be my best hangout. It's the biggest department store (the only as well) and the one that carries sort of niche brands.
However, there is something about Ogilvy that repels me drastically.
Starting at any makeup counter on ground floor with all the stuck up boared sales associates who can hardly fake a smile to the shoe department that has a very disappointing collection!!
I particularly was puzzled when I went to try a coat there and all of garments on the racks were chained!!! I needed to try few (when you are paying over a thousand dollar for a coat before tax I think you have the right to try on) I spent five minutes looking for someone to unchain (release) the coat
And I finally found help
She 'released' one Max Mara coat and unwillingly waited (she needed to chain back the coat and disappear)
Anyway the coat was large and long and I did not like it
She tried to convince me it is the right size and shape for me!! Then hanged the coat and vanished
I looked around for more coats, liked some but could not find the sales person again
Honestly what is the point in chaining coats!!! Can't security tag work fine?!
Funnily enough Holt Renfrew (which is owned by the same company as Ogilvy) have a smaller collection of fashion but nicer staff which really counts if you want to sell to publics