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  • My wife and I watch the show. We decided to try out the Vegas Restaurant. 1st off the family values they talk about and quality ARE NOT at this Franchise. From begaining to end it was a horrible experience. My option take your name off the building its an embarresent to your name. Not too busy for a late 2pm lunch. 30 minutes till a waiter showed up. All the works will completely ignore you as though you don't exist and the moment you order you no longer exist until it's time to pay up. We ordered our food my wife ordered a drink that never showed up during the 45 minute wait for food or the following 30 minutes to get the bill BUT IT SURE DID GET CHARGED THEY DID NOT MISS THAT! Massive fight to get it removed. We were called lists until the bartender looked it up and Nopeshe never got the order. Burgers are great. Only had water since our waiter never got my Dr Pepper or my wife's drink. The extremely disappointing thing that you can watch from the kitchen is all the sides ypu pay $5 eachfor. I would say 20 of each to include the Chile sitting under a heat lamp going stale and cold. That's what you get. Nothing freshly cooked. We tried to complain of the rock hard cold fries and onion slices but the workers MUST be trained to fully ignore the customer. The family behind us asked at least 10 different workers for water refills for their children. We watched as the workers looked at them and completely ignored them. The father of the group went up and had to get water for his kids himself. At which point the staff suddenly noticed him doing their job. The staff are just plain nasty people to all of us customers. My suggestion Take cash only. Your not going to feel the need to tip anyone. The service is truly that bad. I would not trust them not to tip themselves. That's the feeling you get from this place. Shady and ripped off. $40 plus for 2 good burgers, 2 old stale cold sides, 2 waters. No manager as far as we could see only one guy who did not at all who we think was the manager. A suggestion for the business. Don't do your money counting out in the open its sad watching a guy count out his tips cut it in half and keep his half as the guy we guessed was the manager and head waiter split the other half. Massive disappointment and extremely bad place to eat at. I have to good friends from Boston who go all the time to the original store. They love it. Told them about this place and they were shocked.
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