This place is a joke. Customer service sucks ass, you wait an hour for anything.. literally. This place took a full hr to get me a 30 second buy back quote that I scheduled. They snail mail me a letter and email stating they want to buy my vehicle back, because it's "in high demand" and then offer $2000 for it wow.. just wow. Purchased a vehicle from them for $14,000 last year. WOW REALLY.. apparently Toyota is depreciation is some serious business..