I have only been here twice, but is definitely a place I want to come again especially for the pho challenge or the family dinners. The food is good, not the greatest, but pretty good for Charlotte's Vietnamese cuisine. What really earns this restaurant a solid 4 stars is the customer service. Even though we had only been once before we were greeted as if we were family and they remembered us wanting to try the banh xeo but they were sold out. Finally got it and it was good but needed more lettuce and more herbs. Also have had the pho. We had two bowls of it and one had a lot more flavor than the other so not exactly sure what happened there.