Love how I am treated, I find a picture on Pinterest and they do it!! There isn't any nasty chemical smells. They actually use real aloe etc per the pedicure you pick. Massage is excellent! I have been going here for a while and have always been treated very well. My favorite times to come are mon-fri, no appt and I get right in. I know if I try to come on the weekend it's best to make an appt!