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  • Zero stars. Is that even possible? Absolutely awful customer service. A friend bought me a membership and I already had a gym membership so declined to use it. Never signed a single contract nor set foot in the gym. Have been repeatedly harassed for payment when I DID NOT AUTHORIZE nor want this! I asked them to produce a contract w my signature which they could not. They have now sent me to collections. Next call is to the Better Business Bureau. The collection company was as awful as the gym management. Stated 'you are lying' and would not even listen to an explanation. RUN do not patronize this unethical business. The only liars are the management at Golds Gym. How can this even be permitted?
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