Service was slow to begin with. My food was decent but nothing special. They tried to deliver my friend something she didn't order and we had to wait for it to be made correctly. It took 25 minutes to get it (after several reassurances that it would be "right out") and when it finally came out, her chicken was so black and burnt on the bottom that she couldn't cut through it. She didn't even eat it and we went across the street and ate at the mall.