absolutely horrible. referred by my doctor, desperately needed an appointment. made one a month in advance, receptionist said, "yes we accept your insurance, starting july 1st" even on website says they take my insurance. AN HOUR BEFORE my appointment they call & say they wont take my insurance until september. really? HORRIBLE!!! i could have scheduled another appointment as i need to be seen! i have work & child care i have to schedule for. do not recommend, no wonder their ratings are low.