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http://www.openvoc.eu/poi#funnyReviews
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  • Damn no zero star...... First.. I was once with T-moble customer and was snookered into going to Verizon by their commission based sales person. After having my Galaxy S6 since July, my screen went black. Now I have an Otter box with a glass protector on it. I took it into the Northlake location where I was greeted and ask what I needed. That is where the downward spiral began. Attitudes changed. Oh this is a warranty deal... no money made here.... so the girl came over examined my phone. Ripped the protection off the glass. Said "it's cracked". My screen was flawless. Confused I said where? "Oh the LCD is". "Most likely not going to be covered by warranty". "If I send it they won't let you know if it's not, they will just charge you $300. I would just pay the $140 towards your insurance". Severely pissed, I walked out. Drive straight over to Best Buy next door. The Samsung help desk was able to obtain warranty ticket and info from samsung. Talked to them about the issue and made them aware of the flawless condition of my phone... Hey guys in the Verizon store take notes... THAT IS CUSTOMER SERVICE.... will never go to this store again. Thanks best buy for picking up Verizon store at Northlake slack. .......
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