I just walked in from my haircut here and I am sitting right down to write this review because I am so happy. I chose this place purely based on its great Yelp reviews and I will never go anywhere else in Phoenix again.
First of all, I'm one of those people that never feel comfortable talking to stylists in salons. I don't usually want to pretend I'm in "Legally Blonde" and spill my life story most of the time. Not the case here, though! I felt totally at ease and comfortable chatting with everyone in the salon. The vibe was relaxed and I found myself actually enjoying the conversation without feeling like I had to keep entertaining someone. Also, I so much appreciate that no one tried to push me into buying any extra products! Even though I told them I was using Head and Shoulders and they responded that it wasn't doing good things for my hair, they offered me several generous samples to take home and try at my leisure rather than insisting I buy a certain magical remedy-- which honestly makes me so much more likely to buy the products they sell in store when I go back.
Did I mention my hair looked (and felt) great when I left? Mel definitely delivered on that part. (Also, this is the first time anyone has ever asked me about my hair at the point where I called to schedule the appointment. Much appreciated.)
The best part is that the whole time I was enjoying this experience, I was also holding my breath in fear of the price. What a pleasant surprise to find that it wasn't any more than any of the lesser salons I've been to!
In short, I'm a happy camper.