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  • We loved this place when we first moved to the area last summer. It used to have good BBQ, great mac & cheese, and decent service. That is all gone now. We have given them three tries now since they revamped. The first was brunch. I ordered the chicken and waffles. They did not serve any syrup with my waffles. When I asked for some they acted confused like "why would someone expect syrup with waffles". It was weird. The waiter spent several minutes talking to the cooks. They all looked confused. Eventually, long after my waffle was cold, I was brought a tiny little container of ice cold syrup. I asked for butter for the waffle and never got any. Chicken strips were good though. The second was lunch/early dinner. I ordered the burnt ends sandwich and fries. It was too fatty but otherwise tasted OK. Service was very slow and bordering on rude. It was not the worst experience but we had no intention of returning. We drove by the other day and saw they had posted an award for best BBQ in in Charlotte. We thought that maybe something had changed and they had gotten their act together. NO. Something struck me as off when we first walked in and we almost left. We were seated and placed our orders. We both order burgers. I had the BBQ bacon burger with mac & cheese. Their new "recipe" for mac & cheese consists of some cooked pasta tossed with a watery (yes, watery not creamy) white sauce with flakes of peppers in it. I took one bite. Realized 1)it was disgusting and 2)that the red flakes were peppers (allergy). I told the waiter and he stared at me and asked a rude question about my pepper allergy (none of his business). I told him to take it back and bring me fries. He did, however the rest of my food was cold by the time I got the fries (not that it was very hot to start with). My burger which I ordered medium was undercooked bordering on rare. The onion ring on the burger was disgusting. It was dripping with grease. It had a good inch of batter on it that was raw, like still a liquid raw, from about halfway through into the center. And the batter tasted like old fish. Really nasty. I took it off and ate what I could of the rest of the burger. The fries were OK. Not great. My husband said his burger and fries were OK, again not great, but not as awful as mine.
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