I was really unsure about why there are so many negative reviews on this place. I have been coming to this location for years and have never had one bad experience. The store itself is so clean and well layed out. It is bright and inviting, unlike any other Adult shop. The staff are so warm and funny. They make an intimate and sometimes awkward shopping experience pleasant and amusing. They are insightful and honest, and very thorough. They make sure we know exactly what we are purchasing. Even my friends who never venture into stores like these have such a good experience. I will be a customer here forever!