Dr. Emily gets two stars. Knowledgable, caring, and easy to talk to. The front desk staff gets 0 stars: unfriendly, seem unconcerned. The groomer gets 0 stars: awful job on my toy poodle - I was horrified. The front desk staff and the person who brought my dog to the lobby after her grooming all seemed annoyed that I wasn't satisfied with the $65 grooming mess. I was hoping for so much more from this office. I'm looking for another vet and groomer.