Toronto Western's Hospital Family Health Team is an academic team, which means that there are number of staff doctors who supervise a number of first or second year residents. I have been with the Family Health Team for about 3 years now (seen 4 different residents) and I am always less than happy with the services I receive. While they advertise after hours (till 8 pm and on Saturday), chances of getting an oppointment have been very slim for me. Worst of all has been the information I have received from the residents - barely getting a word out about what they think is wrong, what my options are for treatment, or details on why I am supposed to be taking medications. Every single time I have ended having to google more information on treatment. I love the idea of a Health Team, as it is supposed to have multiple services... But as a healthy individual, the service has been mediocre. If I am so unfortunate as to end up having a more serious/chronic condition in the future, I will certainly be trying to get a more senior doctor or will be seeking a new doctor altogether.
My bottom line: go if you have to, but don't settle for a resident!!!