I have been coming to this Starbucks for a few years it's conveniently located next to my house but they mess up my order more than they get it right. Today I went to get a grande cream frappe split between two cups because it is for my kids and honestly they don't need all the sugar that comes from a tall but I do like to get them a treat from time to time. Today they refused to split the drink for me saying they weren't allowed to do that. I have worked at Starbucks I know they are allowed to do it and I have family members that still work there and have said they are still allowed to split the drinks. When I asked for the number to a dm I was told they don't have that information in their store. Like I said I've worked at starbucks and have been extremely disappointed by this location they do not hold up Starbucks values at all.