We live in Lake Tahoe and have placed multiple online orders in the past few months. The deliveries always arrive on time with proper packaging to ensure the product stays frozen through transit. As far as the actual fish goes, it is incredible quality! There is a locally owned organic, free-range, wild butcher and seafood grocer right down the street from our house and we still prefer to order our seafood online. The prices are cheaper than our local grocer and the product is direct from source, how can you beat that!? We recommend the King Salmon and Sablefish, the Sable is so flaky and buttery plus it's almost impossible to overcook.