This West Charleston Smith's Grocery Store is the best I have been in since moving here in 2014 from the east coast.
We have been in other Smith's but this one is the best.
The staff members are so polite. Everyone
that came across our path we received a
HELLO. THE SEAFOOD DEPT. The black american gentlemen was very nice we did not feel rushed at all.
I was in one of the scooters and while my husband and I was looking at the selection the gentleman said how are you today, he did not pressure us into buying anything he did say let me know if you see something you like. That was an A+ to me.
Customer service is very important to me because I waited tables for 30 yrs.
Needless to say we did not buy anything
we had already bought salmon earlier in the week. My husband felt something slippery or sticky on the floor the Mgr. had just past him so he told him and immediately he ask an employee to take care of that. The Mgr. caucasian man was nice as well.
The Caucasian man that worked in the deli department was not polite at all.
He did not have any customers in his department. NO HELLO or may I help you.
He did say are you ready as if I was annoying him from whatever he was doing. I asked for 8 thighs. I ask him are the breast up front and he said with a nasty attitude the breast are always up front as if I was suppose to know that.
All throughout the store we kept crossing path with MARIA. My husband had ask her where can we find the baking soda.
After that we kept running into her and we just kept laughing. When we left we saw her outside and continued with the conversation and laughing. Maria was extremely polite. So we received big hellos
and a big happy goodbye from Maria.