The food is very good but their reservation system and customer service is poor
If i am going to come with my friends and drop $900 for dinner then please treat me like a human being and take the reservation and return the call
Emails, opentable and answering machines are there for a reason....if you cannot be bothered to return a message then do not be surprised when the customer goes elsewhere and then realizes that the food is just as good, the wine markup is less, and the experience is better somewhere else
I have eaten here at least 30 times with never a thank you
But if i go to a competitor and the chef comes out to say Hello, i am floored that he takes the interest to chat with me
I will let all my social network understand how Amaya has jumped the Shark and is to be avoided because they have exuded arrogance and have forgotten that the customer is to be respected