I don't typically take the time to submit complaints but this was upsetting. I've never been here before but my husband told me the food was amazing and said i would regret it if i didn't stop in - with that kind of recommendation how could i pass it up? I walked in and was greeted within moments by a woman cleaning the soda area which was very nice, i then stood next to the "order here" sign for about 5 full minutes waiting for the woman that was cutting meat to acknowledge me, when she didn't i thought well, she's wearing a black shirt and the other two girls are in plaid so maybe it's not her job and that's why she's blatantly ignoring me maybe i should wait for the girl who said hi to me...but she never came over and the other girl in plaid never came over. Finally i asked "is this where i order or should i go to the register?" The girl in the black shirt said "order here" so i told her I'd like the special, she said "okay", so then after noticing you have multiple options for sides i had to ask her "do i pick my sides or does that come with something specific since it's the special?" She said "pick your own" so i let her know what i wanted; then she walked away without a word. I moved over to the register where the girl from the soda area smiled at me and asked how my day was- the first time i was smiled at since walking in and the first time i was asked how i was doing. She rang me up and i walked over to get my drink, shortly after a different girl came over and handed me my food saying "here's your food lady". Overall, i haven't had such a terrible customer service experience in my life. I text my husband and said the food better be good cause the service is terrible and he responded "oh yea, awful; the worst...but the food is good." Is that truly the taste you want left in your customers mouth? I hardly even want to eat the food now.