| rev:text
| - This is a review of my experience one Saturday a few months ago. I heard about Squash Blossom from a friend and I had to try it. I love going out to breakfast, and regularly visit Matt's Big Breakfast and First Watch.
I walk into the restaurant to be greeted by a sign that asks that I wait for a hostess to be seated. This is one of those rare rainy Arizona days where I'm soaking wet and really anxious to sit and warm up with a cup of coffee... So I stand there and wait...and wait...and wait. There's a bartender at the far end of the bar speaking with an employee (possibly off the clock, it was a slow day for them, i could tell) and every now and then, they'd glance at me...but keep on talking and ignoring me. After at LEAST five minutes (I'll be gracious, it was probably longer) standing there, the girl comes over (the one I assume is off duty) and takes me into the dining room to seat me. So I sit and wait for my sister and mother-in-law to join me...
When they finally arrived, we ordered. I was starving so I got some bacon and eggs, potatoes and an order of the pumpkin pancakes. My sister got the french toast (yum) and my mom, a scramble. First of all, when the food arrived, I could tell they had messed up the order. They sent out extra food that they accidentally made, which we did NOT order, and they tried to be nice by giving it to us for free. But we had enough food as it was... But whatever. We got what we needed. The eggs were eggs, the bacon was thin and unimpressive. The potatoes...were the worst. Hard and rubbery on the outside. I could barely puncture them with a fork but somehow they were like mush on the inside. The pancakes were supposed to come with whipped cream, but they didn't arrive that way, so I had to ask for some syrup. Found some stringy fibers from a towel or something in one of my pancakes. At least it wasn't a hair.
I work in a breakfast restaurant as a server, and I totally get that you can't please everybody. But when you have four whole tables, and at least two front of house staff members standing around (not the waitress, just the bartender and the host) you should have enough hands to contribute to better service. After all that, I laughed when I left and drove by Matt's Big Breakfast and saw it packed. And I also noticed the sign Squash Blossom put in front of Matt's to direct their patrons waiting outside to their restaurant. I will tell you this, there's a reason one restaurant is packed out and the other one is dead. Something has got to change before I even think of returning to Squash Blossom.
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