Poor customer service at this site. I was trying to use a gift card through online purchasing but would not accept it. So I called to ask if there was a way to purchase on the phone with the gift card the customer service rep was of no help and pretty much told me that a third party company does their online sales so there is nothing he could do to help and just hung up.
1. Harkins should resolve that issue online and/or
2. Allow there to be purchases over the phone using the gift card or some other way to reserve tickets for purchasing once arriving at the theater.
I do not have a problem paying but what good is a gift card if you can't use it to pre-purchase tickets?