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  • This location started out great, but has gone hill a lot in the past year. The past 3 times out order was made wrong, and it took 3 times as long to fix it as it did to bring it out in the first place. Walls are dirty, holes or teared wallpaper on some. Staff ranges from frazzled to aloof to couldn't care less. Today our burgers were brought out (wrong) and was told our fries would be right up. 8 minutes later our fries showed up, still missing out shake. Caramel shake came out with crusty chocolate on the glass. Place had flies and Mosquitos coming in every time the door opened. Burgers had no flavor, only half my bun had sauce. I don't mean like only the top or bottom had sauce, no I mean literally only HALF of the top bun had sauce on it. So I cut my burger in half and only one half was moderately tasty (didn't know they didn't know how to use a spatula until I ate the ok side). Smash fries were pure oil & burnt herbs. Seriously SmashBurger, you aren't the only quick place in the lot any more, step up or step out. You sell burgers & fries, how can you mess up so much, so often!??!
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