I haven't gone to this place in years and I remember why.
We were trying to find a place to go for lunch, around 11:30 and chose here. It was exceptionally busy and if you know you're a busy lunch place you should have enough staff to accommodate.
From start until finish was almost 2 hours, that is unacceptable for a downtown place. We got there around 11:30, we didn't even see our server until close to noon.
I had the candied salmon salad, which was ok, lots o dressing so it was soggy. And for $20, that's a little steep.