I wanted to purchase ski's for a teenage boy that was not at the store with me. While he is an avid skier I am not. Matt spent over an hour with me 1) finding out exactly what type of skier the teenager is, and 2) explaining my options along with the pros and cons of each option. Matt was extremely patient with me in spite of my lack of knowledge. I feel confident that I made the correct decision because of his expertise and his willingness to spend so much time with me.