They genuinely care. Unfortunately, I lost my 4 legged son this year. I am grateful that this was the place caring for him during his passing. Every single person there showed true compassion and sincerity from the time we were in the clinic with him to when I picked up his ashes. It was as if my pet was their own and that meant a lot to me. I can't imagine going through this unexpected, emotional, and sensitive experience anywhere else.