I'm a bit torn rating this place as I would have given them 5 stars based on our first visit. My husband and I were dining out and everything was perfect from service to food.
Because of the great experience, we thought we'd take the family out during Father's Day. This turned out to be a bit of a nightmare. I don't know if the chefs changed completely or there's a different chef on different evenings of the week, but the food was not great. It was just mediocre. On top of that, the service was way off. There were 7 of us that evening and they couldn't remember what each person had. Unlike the first time where they delicately placed the food and settings in front of you, there was a lot of "clanging". It took forever to get the server's attention and to get our bill.
My in-laws' were not impressed. We understand the experience would be expensive considering they are located in the Windsor, but everything else should be top notch or else what would differentiate it from any other Chinese restaurant where it's a fraction of the cost.
My husband and I would like to give it another chance, but not sure when.