Safelite quoted one price on the phone and a $100 higher price when the technician arrived. My poor old mother who is on a fixed income just paid it thinking she didn't have a choice. The technician stated that this happens all of the time and everyone takes it out on him. So, safelite is quoting low on the phone to get the job and then hoping he customer will just go for it as long as they are there. SHAME ON YOU SAFELITE! YOU SHOULD HONOR THE PRICE YOU QUOTE. EAT YOUR OWN MISTAKE, HIRE COMPETENT STAFF, OR QUIT RIPPING OFF THE PUBLIC INTENTIONALLY. Has to be one of these scenarios, right?