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  • This was not a good experience, for starters we sit down the waitress comes to get our drink order, now mind you there is just two of us, we order our drinks five minutes later she comes back and only remembers one of the drinks, ok that's fine she told me she was pregnant and that she can't remember things. So we order our meal, I ordered chicken on the Barbie she brings me the Alice chicken, she tells me that the kitchen made it wrong so I checked the tabletop menu and she put the order in wrong. My husband has his food I told him just to start eating, he waiting for about 5 minutes I told him just to eat, so it doesn't get cold. He finished his food and I still have not received mine, I told the waitress just cancel my order he is done eating. So the manager comes over and says here is the chicken I know you told her you didn't want it, but I am not going to charge you for it. Oh really wow why would you charge me if I didn't even get to eat. Our meal was ruined and you are willing to not charge me for chicken that I couldn't even enjoy. Horrible customer service. When you expect us, to pay that price point for a meal, it shouldn't be a TOTAL FAIL on your part. This is not how you retain customers, when you mess things up. Will not be back.
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