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  • Publix.. The Indian Trial location where James the customer service manager will look you square in the eye and allow you to bag $200 worth of groceries ALL by yourself. Not only will he NOT offer to assist you he will NOT appoint an available bagger to assist you. James walked past us 5 times while we bagged our own groceries he went behind his customer service counter and watched us (my husband and I) bag our groceries. Normally we frequent the Matthews Publix location where the offer to take even ONE bag out to your car. Since this is a fairly new location that is within 5 miles of our home we thought we would give it a chance. Ashton the cashier made our experience delightful, Nicholas at the deli was helpful and also very pleasant. Alex in the deli not very helpful and seemed to be in a rush. Back to Matthews we go.
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