Not fond of this Farmers Boy, been disappointed with customer service twice now. Its not like it's really in a busy location like the others! Went through the drive thru around 7:15pm it wasn't busy at all. Ordered a Cobb salad and I wanted the soup bowl which they still didn't have, which I remember around this time last year they did! So I ordered a pastrami sandwich instead. I pull up to the window and pay, the employee said it would be just a few minutes. A little time goes by, then I see the guy with my order. Puts it in the bag and sets it near the drive thru window then walks off to the front cashier to take orders of people who walked in. Why didn't he hand it to me the moment he put it all in the bag? I was watched everything, like did he forget I was in the drive thru? But hey thanks for letting my sandwich sit there to get cold. Finally some other lady employee who returned from her smoke break 5 min ago had to hand me my order after it had been sitting there close to my 10 min. Its ridiculous to see what work ethic is these days and how quick people lose track of what they are doing even when it's not busy at all!! I won't ever return to this location again!! That was pathetic and irritating, wish the owner of that location knew how dumb their employees are.