I've been to this location a few years back and figured since I was hella hungry I would come back. After all the first experience was good. I was really craving Korean BBQ but I was about to get the biggest disappointment of the night. After placing our order we shortly got all the usual snacks like bean sprouts, tofu, kimchi, etc. Then the meats were brought out along with a couple of bowls of rice. Also ordered some sushi and handrolls.
Noticed something was missing with my BBQ so I asked for Korean BBQ sauce. The server tells me all they have is soy sauce and siracha. What kind of Korean BBQ place doesn't serve their meats without it? Oh and that was just the beginning. I tasted the tofu expecting it to taste as I remembered and got a mouthful of stale food. Not only was it cold but it tasted like few days old tofu.
Oh and to top it off they forgot about my sushi and handroll order. I mean if it was busy I could understand the server might have missed it. There was 5 tables being served including mine! After my soy sauce drenched, stale tofu, late arriving sushi I kindly asked for the bill. Looked at the receipt and saw that there already is a 10% service charge! It's like they know their service and food is mediocre but there's nothing you can do about it.
Enough of my rant about this location. Never going back here again. It's definitely worth the drive to the other Chako located at Midland and McNicoll.