The repair service is terrible. They replaced a cord on my sheers and did a terrible job. The cord has a cover at the end by the sheers which keeps protects the cord from damage. It broke off after them using to sheer 1 lamb! When I made the 50 mile return trip they told me they were out of the cover when they fixed my cord so they just put my old broken cover back on. REALLY?? Who does that? And they did not inform me of it either. Now they don't offer to fix it and the wires are partially exposed so my cord is going to break again??
So fast forward and I take it to another repair man who tells me this. "The repair man that fixed them did not do it right. They striped the wires too long and left a bare spot on the positive wire. By taking too much of the outside covering off. Didn't fasten the outside of the cord tight enough, so it pulled right out. Should never been given back to customer with the bare wire out where they could have been shocked by it without cord protector." YES YOU READ THAT RIGHT, the customer could have been SHOCKED!! Not only did they do a terrible job (and not try in any way to fix it but also they left myself and my children who also sheer their sheep in danger. I will not be recommending this place to anyone ever. You would probably be better off watching YouTube and fixing them yourself. You will have the same level of safety and better service because I assume you care about yourself!!