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| - I dumped my last dentist because he talked to me like I was about five years old. As an adult, I take offense. As a physician, I take extra offense.
So my friend recommended Dr. Steen, citing a centrally located gorgeous office, modern facilities, and really hot office staff. I don't particularly care about the last part, but good to know.
From my first phone call to the check-out at the end of my visit, the office staff was endlessly patient and took the time to thoroughly explain everything. The facilities are very impressive, meticulously clean and spacious. Dr. Steen is very pleasant and was the happy medium between strong and silent and way too chatty. His exam was amazingly thorough, as were his comments throughout regarding what he saw. He didn't try to hard sell me any unnecessary procedures and didn't try to scare me into flossing with threats of periodontal disease, receding gums, or rotting teeth. The staff never looked at me funny when I arrived red-faced and huffing and puffing from hauling ass from the hospital to get to my appointment on time, which is always appreciated.
The cherry on top is their on-line service for patients that lets you view your appointment times and sign up to get reminders by text message, which is perfect for me.
My only complaint was that I had to make two separate appointments for the exam and the cleaning; however, once I realized how much time Dr. Steen spent during the examination, I understand! (Plus, we were working around a time crunch and my tight schedule.)
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