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  • If you are looking for a doctor that cares don't go to Dr. Shafi. Let's start with the staff the black billing woman is a horrible individual and needs to be fired. I told her my husband had just been to ER twice in 2 days and she told me to my face she didn't care and she needed $60 for fees I hadn't paid. I told her I don't have it and she said she didn't care if he can't see the dr she has to collect the money. I looked at her and got my husband full medical record and checked him out on the spot. Prior to this encounter we had been looking for a new Gastro for about a week. We have been see Dr. Sharif for at least 6 months and his office staff was suppose to get his medical records from a different state and had yet to send for them, and black short ugly girl was suppose to request them and each time we saw her she had an excuse, and by the way I'm black. So this isn't racial but I noticed they either gave me a much harder time or just was plain lazy like the black girl that checks you out after you see the dr. Our main issue either. Shafi he never pushed his staff he even said to them it shouldn't take that long for our info to be requested. But never made sure they did it so each visit was like the one before it, no answers and let's put u on the same meds that really aren't working. Horrible experience and once my husband got checked into ER was when we realized they aren't the health team for us. When things get bad for the patient they have proven that don't care about the patient they care about a 60$ fees that could have been billed to me all along. That black wonen over billing needs to be fired and the black girl that checks people out should also be fired. You should never say you don't care about the patient you treat. And the check out girl is lazy and doesn't know how to do her job it's apparent when we're asking for the same documents after 6 months!!! Staff horrible and Dr. Sharif doesn't care enough to even look into his staff being inadequate nor does he care about the real diagnosis of the patient, that's what we were their for, and by the way my husband ulcers opened back up the reason for ER, again horrible treatment and staff.
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