The staff here for the most part are nice. But some are real pieces of work. I love the nail polish and hair product selections here and I like the variety of lines they carry. The store is always bright and clean. The hair salon in the back is also nice. But I'm not too sure as to why I made an appointment when I had to wait over 45 minutes to get my hair cut, and that's not including the time I waited before hand. I really wanted to give this place more than 2 stars but their staff needs to work on talking to customers and less with each other. Why am I sitting and waiting for so long and no one even looks at me, when I established I was here for a hair cut appointment? It didn't help the situation at all and needless to say, I don't want to get my hair cut there again.
Katrina is a very nice and wonderful stylist, who once she was finished with her prior customer was able to give me a hair cut that I wanted and took great care of me. If you are going here for a hair cut, ask for her. Just be mindful that the staff do not know how to book appointments correctly and there will be a wait.