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| - we visited on april 15th and And also Sunday April 22..
I have twice now gone to your restaurant and twice been told that I couldnt use my BOGO coupon. The first time my mother went to pick up our order, she was told we didnt order the right food and we had to order off the main entress. The second time we ordered, I was told that we had to order off of the DINER SELECT menu. I did not have my coupon handy, and when I was able to read it, it says specifically, "Offer valid for one complimentary Diner Select with the purchase of another entree. Complimentary Diner Select must be of equal or lesser value to purchase entree. Valid entrees include SIGNATURE DISHES, BOWLS, SALADS, DINER SELECTS AND LETTUCE WRAPS." So why, on two separate occasions were we told conflicting information and not allowed to use the coupon, thus spending a small fortune on food, TWICE?!?!? Your customer service is far from what it used to be and I doubt you will be getting more of our business any time in the near future.
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