I've been here twice to have jewellery fixed, and both times I was greeted warmly. The first jewellery repair was my necklace that broke due to shoddy work from another jewellery store. It was just a few days before New Year's Day in December of 2014. I wasn't expecting my necklace to be repaired while I wait-in fact I didn't even expect to get it back until after the new year. I went across the street to grab a coffee, came back, and within minutes it was already done, and for a very reasonable price. The second time was just today, again for the same necklace. This time I accidentally broke it while pulling my sweater off. This time the repair was done in about 3 business days. Again, I was greeted with a smile once I was buzzed in, and I was treated very warmly. I'm not engaged yet, but I'll be gently nudging my boyfriend in the direction of this jewellery store...