I go here often to either get gel manicures or acrylics and I have not once had a bad experience! The staff who have done my nails have been patient and helpful as well as friendly from my experience. I enjoy that they have a tv in the back of the salon to keep you entertained while you get your nails done. The only thing is they seem slightly expensive to me, for a manicure with gels its $40 and same with pedi and polish. Then again I don't know rates for other salons so this may be reasonable. I don't have anything bad to say besides the first time I got acrylics there they gave me flares which I didn't like, but I didn't know the difference.