This is my first time to the Canada Location but I've been to the US ones many times. Wait was acceptable on Thursday 5pm and service was ok. However the place is really a mess with employees running around. There are lots of people work there but they looked so miserable what they need to do. I asked for the tropical ice tea unsweetened because that's the one US has. My server gave me a sweeten black tea. When I asked why he said the Canadian store has no tropical unsweetened tea. I got the shrimp scampi and it was not even hot from kitchen. It was probably warmer than cold dish so it was a big disappointment. Will not come again for sure. RH cafe or joey are way better if you go to Yorkdale.